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Configuring your SyncML device
Before you synchronize your SyncML device with the databases on your FirstClass Desktop you must ensure that:
• your mobile device requirements are met
• your SyncML device is setup.
Mobile device requirements
Many modern mobile phones and smartphones, such as those based on the Symbian OS™, have built in SyncML support. Consult your manual or explore the menus on your mobile phone to see if there is a SyncML or synchronization setup option. If you can find such an option, it is likely that the device will work with FirstClass Synchronization Services (FCSS).
Some smartphones and personal digital assistants, such as Blackberry®, Palm/Treo®, Windows Mobile®, and PocketPC devices, do not have built in support for the SyncML standard. For these devices, install a third party SyncML client.
In addition, there are third party SyncML add-ons for groupware applications such as MS Outlook® and Lotus Notes®. With these add-ons, FirstClass can synchronize data with these groupware applications.
 NoteMost SyncML devices use wireless data networks for communicating with a synchronization server. This enables users to synchronize any time they have access to their wireless network. PocketPC devices that do not have wireless networking capabilities can still take advantage of Synchronization Services when connected to a Windows personal computer through TCP/IP.
Third party SyncML clients
Add-on SyncML clients for a number of devices and groupware applications are available from independent software vendors. FCSS has tested SyncML clients from Nexthaus and Synthesis AG with generally positive results. For more detailed information regarding these SyncML products, go to:
• http://www.nexthaus.com (for the Blackberry, Outlook, and Lotus Notes).
• http://www.synthesis.ch (for Palm/Treo, Windows Mobile and PocketPC).
Basic SyncML device setup
To transfer data from your device or application to your FirstClass account, make sure that the field names you enter match the names on FirstClass. To begin your device setup:
1 Open the SyncML client or menu on your device (refer to your product documentation).
2 Open the settings or profile item (different vendors use different terms for this).
3 Enter the Server URL/address of the FirstClass synchronization server as provided by your system administrator.
It will look something like:
http://<IP address of FirstClass Internet Services server>/cgi-bin/sync
4 Enter your FirstClass user ID and password in the appropriate fields.
5 Select the data types you want to synchronize.
You must set the folder/database names as follows:
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